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Terms & Conditions

Welcome to CozyCoreWear.com, the official online store for high-quality heated clothing designed to keep you warm, comfortable, and active in every season.
By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please review them carefully before shopping.

1. General

CozyCoreWear.com (“we,” “our,” or “us”) is owned and operated by CozyCoreWear.
By using this website, you acknowledge and agree to comply with these Terms, as well as our Privacy Policy and Return & Refund Policy.

We reserve the right to update, modify, or replace any part of these Terms at our discretion. Updates will take effect immediately upon posting on this page.

2. Products and Descriptions

We take pride in accurately describing and photographing our heated apparel — including heated vests, jackets, pants, gloves, and blankets.
However, minor variations in color, texture, or appearance may occur due to lighting or individual screen settings.

All product images and descriptions are provided for informational purposes only. CozyCoreWear reserves the right to make improvements or adjustments to products at any time to enhance performance and quality.

3. Orders and Payments

All orders placed through CozyCoreWear.com are subject to product availability and order confirmation.
Payment must be completed prior to order processing. We accept secure payments via:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)

  • PayPal, including PayPal Guest Checkout

💳 Secure Checkout: All payments are processed through SSL-encrypted gateways that meet PCI-DSS (Payment Card Industry Data Security Standard) requirements. CozyCoreWear does not store credit card information on its servers.

If your payment cannot be verified or processed, your order may be delayed or canceled.

4. Pricing and Promotions

All prices on CozyCoreWear.com are listed in U.S. Dollars (USD).
We strive to keep all pricing accurate; however, typographical or technical errors may occur.
In such cases, we reserve the right to correct any inaccuracies or cancel affected orders.

Prices, promotions, and discounts are subject to change without prior notice.

5. Shipping and Delivery

Orders are typically processed within 1–2 business days and shipped within 7–15 working days, depending on your location.
For complete details, please refer to our Shipping Policy.

CozyCoreWear is not responsible for delays caused by customs, natural events, or courier service issues beyond our control.

6. Warranty and Product Quality

We stand behind the craftsmanship of our products.
All CozyCoreWear heated apparel is protected by a 1-year limited warranty covering manufacturing defects in materials or workmanship.

This warranty does not cover:

  • Normal wear and tear

  • Battery misuse or damage

  • Accidental or intentional damage

  • Unauthorized modifications or repairs

For warranty claims, please contact us at service@cozycorewear.com with proof of purchase and product details.

7. Returns, Exchanges, and Refunds

Your satisfaction is our priority.
We accept returns or exchanges in accordance with our 30-Day Return & Refund Policy.
Please visit Return & Refund Policy for full instructions and eligibility requirements.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

8. Intellectual Property Rights

All content on CozyCoreWear.com — including text, product images, graphics, designs, and logos — is the property of CozyCoreWear and protected under applicable intellectual property laws.
You may not reproduce, distribute, or use any content from this website without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, CozyCoreWear shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our products or website

  • Errors or inaccuracies in product descriptions

  • Delays in delivery or payment processing

Our total liability shall not exceed the purchase price of the product in question.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions.

Any disputes arising from your use of our site or purchase of products shall be resolved through good-faith negotiation or mediation before resorting to legal action.

11. Contact Us

If you have any questions or concerns about these Terms, please contact our customer service team:

📧 Email: service@cozycorewear.com
🕒 Response Time: within 48 hours (Monday–Friday)

Shop Smart. Stay Warm.

By shopping at CozyCoreWear, you agree to these Terms — designed to protect both you and our business, ensuring every transaction is transparent, secure, and built on trust.